ARI-HETRA has an immediate need for a mechanically inclined Field Service Technician in Southern Florida to perform field maintenance and service tasks for our customers. The candidate will be based in North America and will cover a multi-state territory that requires frequent overnight travel. This is a hourly position that pays for approved over-time.
Job Responsibilities:
- Perform field service repairs at customer locations
- Build positive relationships with customers by providing professional and courteous service
- Evaluate and diagnose equipment problems and determine proper solutions
- Document work and produce timely and detailed service reports
- Operate a vehicle in a safe manner
- Maintain service vehicle parts inventory
- Utilize field service software programs
- Provide training to customers regarding safe product usage and maintenance
- Comply with all company safety procedures
Requirements:
- Proven 1-2 years of Field Service Technician experience
- Technical degree or certification a plus
- Professional demeanor in all customer and company encounters
- Strong mechanical aptitude and troubleshooting
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Valid U.S. driver’s license and clean driving record
- Strong written and verbal communication and customer relation skills
- Must be able to work independently to prioritize workload and meet deadlines
- Results-oriented with attention to organization, detail, and accuracy
- Ability to lift 50 pounds or more and ability to move around equipment and customer site as needed to diagnose and repair equipment
- Proficient using power tools, hand tools, smartphone, and tablet PC
- Strong general computer skills
- Electrical troubleshooting a plus
- Will involve regular overnight and daily travel
Benefits:
- Health insurance
- 401K
- Paid Vacation and Holidays
- Company vehicle, tools, smartphone, and tablet PC
- Product training
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
License/Certification:
- Driver’s License (Required)
Work Location:
- On the road
ARI-HETRA is a privately held and well-established company with sales and service resources throughout North America offering the world’s finest Heavy-Duty Vehicle Maintenance Equipment.
To learn more about our company: ari-hetra.com/about
ARI-HETRA is an Equal Opportunity Employer